2024-08-29
Apology and Notice to Customers
Possible Leakage of Personal Information Due to Unauthorized Access to Management System
It has been confirmed that unauthorized access occurred to the hotel reservation management system used by ONE@Tokyo, and that the personal information of some guests who made reservations through this system may have been viewed.
We are currently investigating the cause of the problem and will promptly report on the situation and our findings.
We sincerely apologize for any inconvenience and concern this may cause to our customers.
General Manager
ONE@Tokyo
